Privacy Policy

Introduction

PromptPanel ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard the information collected through our application and our websites.

Information We Collect

We may collect various types of information from you, including:

Personal Information: This includes data such as your name, email address, and other contact details that you voluntarily provide when signing up for our services or contacting us.

Usage Data:

• We use Microsoft Clarity to collect information about how you interact with our product, including pages visited, features used, and other usage statistics.
  • We do not use Clarity for collecting any information about the content you create within the application, all information is redacted. We use strict mode for masking content - see more here: https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-masking
• We use a Google Analytics to collect information about how you interact with our product, including pages visited, features used, and other usage statistics.

Both of these data sources help us understand how our product is being used and identify areas for improvement.

• Additional data may be collected by third-party integrations and cloud services we use to provide and enhance our products. For more information, see the "Third-Party Integrations and Cloud Services" section below.

How We Use Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our products and services
• To analyze usage trends and gather statistical data to enhance our offerings
• To communicate with you about our products, services, and promotional offers
• To comply with legal obligations and protect our rights and property
• We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and other industry-standard security practices.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You may request the deletion of your personal information by contacting us at [email protected]. However, please note that we may need to retain certain information to comply with legal obligations or for legitimate business purposes.

User Rights And Choices

You have the right to access, update, or request the deletion of your personal information by contacting us at [email protected]. We will respond to your requests in accordance with applicable data protection laws.

You may also opt-out of certain data collection practices, such as marketing communications, by following the instructions provided in our communications or updating your account settings.

Third Party Services And Links

Our website or product may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of those third parties before providing any personal information.

Third-Party Integrations and Cloud Services

We utilize various third-party integrations and cloud services to provide and enhance our products and services. These may include, but are not limited to, cloud hosting providers, inference services, and external action processors.

Please be aware that:

1. These third-party providers may collect and process certain data when you use our services.
2. The data collection and processing by these providers are governed by their own privacy policies and practices.
3. While we strive to work with reputable providers, we do not have full control over their data practices.
4. We recommend reviewing the privacy policies of these third-party providers for more information on their data collection and processing practices (a detailed list of providers is available on request).

Updates To The Privacy Policy

Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website, and we encourage you to review it periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].